Nissan Canada Finance is notifying its customers of a data breach.
Some customers who financed their vehicle through Nissan Canada Finance and Infiniti Financial Services Canada are being notified that the company was a victim of a data breach. Nissan Canada Finance became aware of unauthorized access to personal information on December 11, 2017 and is currently still investigating exactly what personal information has been impacted.
As of now, the company believes the unauthorized access may have impacted the following types of information: customer name, address, vehicle make and model, vehicle identification number, credit score, loan amount, and monthly payment.
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The precise number of possibly affected customers is not yet known, but the finance company is contacting all 1.13-million current and past customers who have financed their vehicle from either company. There is no currently no indication that customers who financed vehicles outside of Canada are affected by the data breach. In addition, no payment card information was affected.
Potentially affected customers are being offered 12 months of credit monitoring services through TransUnion at no cost.
“We sincerely apologize to the customers whose personal information may have been illegally accessed and for any frustration or inconvenience that this may cause,” said Alain Ballu, president, Nissan Canada Finance. “We are focused on supporting our customers and ensuring the security of our systems.”