In some auto repair shops, a quick car wash is offered as a courtesy service. When customers come in for repairs, they get the benefit of driving away in a clean vehicle. What those shop owners may not realize is there are many benefits to offering a full automatic car wash service in their shops. Consider these three reasons why automatic car wash service is more than just a courtesy.
1. You could boost your bottom line.
Even if you choose not to become a full-fledged car wash facility, there’s still money to be made by offering comprehensive cleaning services. Let’s say your shop has all the repair work it can handle, and attracting customers isn’t your problem. It’s certainly not a bad position to be in. However, what if you could add some revenue to the ticket without increasing the repair time? If a customer is already waiting for their vehicle to be serviced, offering an automatic wash package would be a very easy way to earn additional income from a car that’s already in your shop. Or, if you’re looking to attract more customers to fill your schedule, promoting various wash packages, such as basic, deluxe, and premium options, is a good way to increase the number of vehicles you service daily.
2. You could enhance customer satisfaction.
Let’s face it. Improving customer satisfaction is something every shop wants to do because happy customers mean repeat business and positive word-of-mouth. The best way to ensure your customers leave satisfied is to offer a complete solution for any automotive need they may have. If you can’t provide a thorough cleaning service, that task will be done elsewhere, possibly at a competitor’s location. Now you’re missing out on an opportunity to impress. Will the other car wash meet your standards of quality? These potential customer dissatisfaction concerns can be eliminated by keeping the car in your shop, under your care.
3. Your customers have a reason to visit more frequently.
When someone asks your customers, “Do you know a good place to get your car serviced and cleaned?” of course you want them to recommend your shop. The best way to make that happen is by providing consistently good work but also by keeping your customers’ needs in mind and offering a complete solution to vehicle maintenance. That doesn’t end with just fixing the car but, rather, includes making the entire service experience as convenient as possible. Ensuring your customer’s vehicle gets back to them in top mechanical condition is a great start, but what about keeping them from going to another business for cleaning? Offering services like automatic car washes allows your customers the convenience of a true one-stop shop. This builds loyalty with your clients and keeps them from visiting competitive shops looking to win them over.
If you already offer some basic car cleaning services but you’d like to add more capabilities, or if you’re starting from scratch, investing in equipment that’ll provide consistent results is a must. Mattias Vehicle Wash System’s line of automatic car wash equipment has reliable options to help you gain some of that customer loyalty, increase revenue, and round out your business for the future. With Mattias Vehicle Wash System, you can be prepared to make every vehicle leaving your shop look as good as it runs.
At Mattias Car Wash Systems, we specialize in helping car wash businesses find the perfect equipment to meet their needs. Contact us today at +8618676736775 or email [email protected] to explore our wide selection of car wash machines. Let us partner with you in taking your business to the next level.
