Owners have weighed in on their new car purchases, revealing which brands they are likely to go back to.
The ‘ Annual Owner Satisfaction survey polls subscribers to get their opinions on the cars that they bought, to find out which cars, and brands, are the biggest disappointments. To determine how each brand fairs, CR takes a straight average of the satisfaction that owners showed towards their cars, provided the brand in question has at least two models with data.
Sitting at the bottom of the list, which focuses on 2014 to 2017 model year vehicles this year, is Fiat, with 53 percent of owners saying they would purchase a Fiat again. Sitting above Fiat and making up the bottom five brands on the list are Nissan, Infiniti, Acura and Jeep. 58 percent of respondents would buy a Nissan, Infiniti or Acura again, while 60 percent of Jeep owners would purchase one again.
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On the other end of the spectrum, owners love Tesla, Porsche, Audi and Subaru, the same top four brands as last year’s list. 91 percent of owners say they would buy a Tesla again, 84 percent would go back to Porsche, 77 percent would stick with Audi while 76 percent would buy another Subaru. Toyota rounds out the top five brands, also with 76 percent of owners saying they would go back to the brand.
When you look at movement, Lincoln made a jump from 21st to 12th this year, while Hyundai moved up from 24th to 13th. On the flps side, the Ram brand fell from the 5th spot to 17th this year, BMW slid from 6th to 14th and Volkswagen went from 16th to 24th.
[Source: Consumer Reports]
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